You're heading to the official Cash Stop Pawnbroking store on eBay.
Have a question about a loan, an existing account, or our services? We're here to help.
Online Loans1300 762 261
Existing Loans & Repayments1800 891 981
Branch Loans & Services1300 644 957
Visit Us in StoreFind a Branch
Pawnbroking1300 644 957
Emailinfo@cashstop.com.au
Registered OfficeCash Stop Registered Office| Monday | 9:00am – 5:00pm |
|---|---|
| Tuesday | 9:00am – 5:00pm |
| Wednesday | 9:00am – 5:00pm |
| Thursday | 9:00am – 5:30pm |
| Friday | 9:00am – 5:00pm |
| Saturday | Closed |
| Sunday | Closed |
Send us a quick message below and we'll get back to you as soon as we can, during regular office hours.
Find us in St Marys, or reach our team by phone or email
Find your nearest Cash Stop branch and drop in to chat with our team.
This content was last reviewed on 21 October 2026By the Cash Stop compliance department.
We aim to respond to all messages within one business day. If your enquiry is urgent, the fastest way to reach us is by phone on 1300 762 261 during opening hours.
Our team is available Monday to Friday, 9:00am to 5:00pm, and until 5:30pm on Thursdays (Melbourne time). We're closed on weekends and public holidays. You can email or use the form any time and we'll get back to you the next business day.
You can check on a loan you already have in whichever way suits you:
Please have your loan ID handy so we can help you faster.
Absolutely. You're welcome to drop into any of our branches to speak with our team face to face. Use the Find a Branch link below to locate your nearest store and its opening hours.
We take complaints and financial hardship seriously. You can contact us in whichever way suits you:
If your circumstances have changed, for example through illness or losing work, you have the right to ask for a hardship arrangement, such as a temporary change to your repayments. Making a complaint is free - see our dispute resolution process for the full details.
